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Privacy Policy

Effective Date: 11-10-2025

Terms and Conditions

Welcome to DRPF Worldwide. These Terms and Conditions ("Terms") govern your use of our website, products, and services (collectively, the "Services"). By accessing or using any part of our Services, you agree to be bound by these Terms.
If you do not agree to all the terms and conditions stated here, then you may not access the website or use any services.

1. Use of Our Services

You must be at least 18 years old to use our Services or have the permission of a legal guardian.

You agree not to use our Services:

  • For any unlawful purpose.

  • To solicit others to perform or participate in unlawful acts.

  • To violate any international, federal, or local regulations or laws.

  • To infringe upon or violate our intellectual property rights or the rights of others.

  • To upload or transmit viruses or any malicious code.

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We reserve the right to terminate your use of our Services for violating any of the prohibited uses.

2. Intellectual Property

All content included in or made available through our Services — including text, graphics, logos, images, and software — is the property of DRPF Worldwide or its content suppliers and is protected by international copyright and intellectual property laws.

 

You may not reproduce, distribute, or create derivative works from any content without express written permission from DRPF Worldwide.

3. Purchases and Payments

If you purchase any product or service from DRPF Worldwide:

  • You agree to provide current, complete, and accurate purchase and account information.

  • All payments must be made through our approved payment gateways.

  • We reserve the right to refuse or cancel orders at any time for reasons including product or service availability, pricing errors, or suspected fraud.

4. Refunds and Cancellations

Refund policies vary depending on the product or service offered. Specific refund terms will be provided at the point of sale.

Unless otherwise stated:
Digital products are non-refundable.

Service cancellations must be requested at least [5] days in advance.

5. User Accounts

You may be required to register an account to access certain features. You are responsible for maintaining the confidentiality of your account and password.

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms.

  • Are suspected of fraud or misuse.

  • Are inactive for more than 12 months.

6. Limitation of Liability

DRPF Worldwide, its directors, officers, employees, affiliates, agents, or licensors shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services.
We do not guarantee that the Services will be uninterrupted or error-free.

7. Privacy

Your use of our Services is also governed by our Privacy Policy. Please review it to understand our practices.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [UAE], without regard to its conflict of law provisions.

9. Modifications

We reserve the right to update or change these Terms at any time. Continued use of the Services after such changes constitutes your acceptance of the new Terms.

Shipping Policy

At DRPF Worldwide, we are committed to delivering your products in a timely, reliable, and secure manner. This Shipping Policy outlines how we process, handle, and ship orders placed through our platform.

1. Order Processing Time

Standard Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed.

Custom or Made-to-Order Items: These may take additional time to produce before shipping. Specific lead times will be stated on the product page.

Orders placed after 4:00 PM IST may be processed the next business day.

2. Shipping Methods & Delivery Times

We offer multiple shipping options during checkout. Delivery times depend on the shipping method selected and the destination.

Note: Delivery times are estimates and may vary due to carrier delays, customs, or local disruptions.

3. Shipping Rates

Shipping rates are calculated based on:

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  • Weight and dimensions of the order

  • Destination address

  • Shipping method selected
     

Shipping costs will be calculated and displayed at checkout.

4. International Shipping

We ship to most countries worldwide. Please be aware:

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  • Customs Duties & Taxes: Customers are responsible for any customs and import duties that may apply in their country.

  • Delays: International shipments may experience delays due to customs processing.

5. Order Tracking

​Once your order has shipped, you will receive a confirmation email with tracking information. You can track your shipment through:​

  • Your DRPF Worldwide account

6. Shipping Address Accuracy

Please ensure all shipping details are accurate. DRPF Worldwide is not responsible for:
Delays or losses due to incorrect or incomplete addresses


Re-shipment costs for returned or undeliverable packages

7. Damaged or Lost Packages

If your order arrives damaged or does not arrive at all:

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  • Contact us within 7 days of the expected delivery date

  • Provide your order number and any available tracking details

  • We will work with the shipping carrier to resolve the issue and, where applicable, send a replacement or issue a refund.

8. Change or Cancel Shipping

If you need to change your shipping address or cancel your order:
Contact our support team within 12 hours of placing the order

  • After fulfillment begins, we cannot guarantee changes or cancellations

9. Contact Information

For shipping-related inquiries, please contact

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DRPF Worldwide
📧 Email:
International : Hello@drpfworldwide.com
India : support@drpfindia.com

Cancellation & Refund Policy

At DRPF Worldwide, our goal is to ensure complete customer satisfaction. We understand that sometimes plans change or issues arise, and we have created this Cancellation and Refund Policy to handle those situations fairly and transparently.

1. Order Cancellations

1.1 Eligibility for Cancellation

  • Orders may be cancelled within 12 hours of purchase, provided they have not yet been processed or shipped.

  • Once processing or fulfillment has begun, cancellations are no longer guaranteed

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1.2 How to Cancel an Order

To cancel an order, please contact our customer service team immediately at:

📧 Email:  
International : Hello@drpfworldwide.com
           India : support@drpfindia.com
Include your order number and the reason for cancellation.

2. Refund Policy

2.1 Eligibility for Refunds
Refunds are issued under the following conditions:

  • Product arrives damaged, defective, or not as described

  • Order is lost in transit and confirmed by the carrier

  • Service purchased was not delivered or was canceled by DRPF Worldwide

  • Cancellations made within the eligible time frame


Refunds are not available for:

  • Digital products/downloads (unless defective or undeliverable)

  • Services that have already been rendered

  • Custom or made-to-order products


2.2 Requesting a Refund
To request a refund:

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  • Contact us within 7 days of receiving the item or service

  • Provide your order number, proof of purchase, and any relevant documentation (e.g., photos of damage or video)

3. Return Requirements (for Physical Products)

If a return is required as part of a refund:
Items must be returned in original condition, unused, and in original packaging


Return must be initiated within 14 days of delivery


Customer is responsible for return shipping costs unless the item was faulty or incorrect

4. Refund Processing

Once your return or refund request is approved:
Refunds will be processed to the original payment method


Please allow 5–10 business days for the refund to reflect, depending on your bank or payment provider


We will notify you via email once your refund has been issued.

5. Late or Missing Refunds

If you haven’t received a refund yet:
Check your bank account or credit card statement again.

Contact your payment provider – it may take time before the refund is officially posted.

If you’ve done all of the above and still have not received your refund, contact us at hello@drpfworldwide.com / support@drpfindia.com

6. Exceptions & Special Circumstances

We reserve the right to deny refunds or returns if:

  • Products have been clearly used, damaged by the customer, or returned outside of the return window

  • Fraudulent or abusive refund requests are detected

Contact Us

At DRPF Worldwide, we value communication and are committed to providing exceptional support. Whether you have a question, concern, or feedback, our team is here to help.
Please don’t hesitate to reach out — we’re listening.

 Customer Support

Mail ID : 

International : Hello@drpfworldwide.com
        India : support@drpfindia.com


Hours of Operation:
Monday – Saturday: 9:00 AM – 6:00 PM (IST)
Closed on Weekends & Public Holidays

Email Inquiries

General Inquiries / Customer Support:

 

International : Hello@drpfworldwide.com
                          India : support@drpfindia.com


We aim to respond to all emails within 1–2 business days.

Online Contact

You can also reach us directly through our website:
👉 www.drpfworldwide.com/contact

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And a member of our team will get back to you as soon as possible.

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